Freight Forwarder – Warehouse Customer Service Rep in Bell, California

Position will consist of handling inbound and outbound logistic shipment regarding the products and services offered by the client.  Must have experience with investigating and resolving problems, and the ability to identify issue or problem.  Interested candidates must have experience navigating through WMS systems.  At least 2 years of customer service is required.  We prefer candidate who has experience with warehouse operation, supply chain management or logistic job experience. In addition, candidates should be professional and be able to provide excellent customer service.   Must be a self-starter and have the ability to work within a team environment.  Excellent verbal, written and organizational skills are needed to succeed in this role.  Previous experience working with WMS systems is a plus.
Contribute to a positive & energetic environment.
Maintain professional standards in customer service.
Direct customer interaction with order entry.
Participate in daily trainings & meetings.
Provide customer reports in timely manner.
Other office duties as required.
During the introductory period, your supervisor will explain your job responsibilities and the performance standards expected of you. Be aware that your job responsibilities may change at any time during your employment.
From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department.
Company reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.
 
Qualifications
2-4 year degree preferred